RESEARCH

​Publications

1. Demand Equilibria in Spatial Service Systems.  2024. Manufacturing  & Service Operations Management. Accepted. With John G. Carlsson and Ilya O. Ryzhov. [ssrn][pdf]
2. Renewable, Flexible, and Storage Capacities: Friends or Foes? 2024.  Manufacturing  & Service Operations Management. Forthcoming. With Owen Q. Wu and Gilvan C. Souza. [pdf][link]
3. An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis. ​Operations Research, 68(2), pp.327-347, 2020. With Baris Ata. [link]
4. An Equilibrium Analysis of a Multiclass Queue with Endogenous Abandonments in Heavy Traffic. Operations Research, 66(1), pp. 163-183, 2018. With Baris Ata. [link]
5. An Equilibrium Analysis of a Discrete-Time Markovian Queue with Endogenous Abandonments. Queueing Systems, 86(1), pp. 141-212, 2017. With Baris Ata, Peter W. Glynn. [link]
6. A Fast Signal Timing Algorithm for Individual Oversaturated Intersection. IEEE Transactions on Intelligent Transportation Systems, 12(1), pp. 280-283, 2011. With Lei Zhao, Li Li, Zhenjiang Li. [link]

Working Papers

1. Admission Control to Queueing Systems with Arrival Forecast Information. Under review. [pdf]
2. Failures of Health Equity: An Examination of Bias in Clinical Trials. Working Paper. With Ling Li and Kurt M. Bretthauer. 
3. Dynamic Scheduling with Bayesian Updating of Customer Characteristics. Working Paper. With Buyun Li and Owen Wu. 
4. A State-Dependent Riccati Equation Index Policy for Dynamic Production Sequencing in Compounding Pharmacies. Working Paper. With Christopher Chen and Kraig Delana.