- An Optimal Callback Policy for General Arrival Processes: A Pathwise Analysis. Operations Research, Accepted. With Baris Ata. [ssrn]
- An Equilibrium Analysis of a Multiclass Queue with Endogenous Abandonments in Heavy Traffic. Operations Research, 66(1), pp. 163-183, 2018. With Baris Ata. [link]
- An Equilibrium Analysis of a Discrete-Time Markovian Queue with Endogenous Abandonments. Queueing Systems, 86(1), pp. 141-212, 2017. With Baris Ata, Peter W. Glynn. [link]
- A Fast Signal Timing Algorithm for Individual Oversaturated Intersection. IEEE Transactions on Intelligent Transportation Systems, 12(1), pp. 280-283, 2011. With Lei Zhao, Li Li, Zhenjiang Li.
- An Optimal Admission Control Policies for Non-Stationary Arrivals: A Dual Approach. Working paper.
- Optimal Staffing of a Call Center with Forecast Updates. Work in Progress. With Baris Ata, Guodong Pang